Business Operations Manager
Company: Rocketship Public Schools
Posted on: May 16, 2022
Business Operations Manager Organizational Overview At
Rocketship Public Schools, we believe in the infinite possibility
of human potential. We believe that every student deserves the
right to dream, to discover, and to develop their unique potential.
And it is our responsibility and our privilege to unleash the
potential inside every Rocketeer we serve. Our non-profit network
of public elementary charter schools propels student achievement,
develops exceptional educators, and partners with parents who
enable high-quality public schools to thrive in their community.
The Position Rocketship school leadership teams each include a
Principal and Assistant Principals focused on instruction, an
Office Manager focused on student information and family
engagement, and a school leader focused on all other operations
aspects of running the school -- what some might call an "AP of
Operations," though we at Rocketship call it a Business Operations
Manager (BOM). The BOM reports directly to the Principal and
manages a team of hourly Operations Specialists. As the Operations
leader, the BOM is responsible for all aspects of student meals,
recess, arrival, dismissal, physical space, and safety at their
campus. Thus, the role requires not only the ability to manage
"business" topics like logistics and compliance, but also a deep
understanding of behavior management, culture-setting, and behavior
management coaching. The BOM helps ensure the school has a
consistent culture across spaces, keeps our students safe, and
ultimately enables instructional staff to focus on teaching and
learning. This means BOMs are multi-talented leaders who can build
systems, own processes like procurement and facilities maintenance,
and partner with all adults on campus to support our students. The
BOM role is an excellent opportunity for operationally-minded
teachers and school leaders who want to grow and develop through an
operational school leadership position. Essential Functions
Schoolwide Systems & Culture
- Own the logistics, staffing, and daily management of arrival,
lunch, recess, dismissal and physical space at your campus;
ensuring joy and safety exude in all systems!
- Coach Operations Specialists daily in behavior management
techniques, through both "in-the-moment coaching" and planned
- Design and lead professional development for Operations
Specialists focused on behavior management skill development.
- Manage the physical space of the building and all
facilities-related needs, including scheduling/meeting vendors and
handling after-hours facilities emergencies.
- Manage food service operations, including managing staff,
serving as the main contact with meal vendor, ensuring compliance,
conducting internal audits, and ensuring meal program financial
health. Compliance & Budget
- Ensure your campus is financially responsible by providing
support to the Principal on finance-related topics, including
around budgets, cash collection, and invoice approval.
- Serve as the main owner of school safety processes and
compliance, including administering training and running safety
drills. Partner with the Principal to respond to emergencies.
- Own procurement and purchasing for the school site. Work with
Principal to understand needs, place orders, inventory items
received, handle returns/exchanges, etc.
- Serve as on-site IT contact, including managing IT assets,
assisting staff with IT issues as able, and serving as the main
touchpoint to central IT staff.
- Support the logistical, compliance, and technology side of
administration of Rocketship's assessments, including NWEA MAP and
state tests, and health screenings like hearing and vision.
- CA Only: Own free/reduced-price lunch application process,
including validating forms and running income verification process.
Leadership & Management
- Exhibit Rocketship's core values daily: authenticity,
community, innovation, tenacity, and pursuit of excellence.
- Hire, manage, and evaluate all hourly school Operations
Specialists. Drive Operations Specialist satisfaction and
development through active investment in your team.
- Be a collaborative and supportive partner on your school's
leadership team and the national Business Operations Manager
- Engage with parents on operational topics, demonstrating a
clear customer service mindset that honors and engages our
- Have the opportunity to be the campus COVID Lead as we navigate
and adapt our staff and student facing procedures to ensure our
campuses mitigate the risk of COVID-19 Qualifications
- Minimum 5 years of relevant experience, with school-based
experience strongly preferred. Many of our most successful BOMs
have previously been teachers and/or School Leaders in other
- Managerial experience is strongly preferred. Leadership and/or
coaching roles among other adults can potentially substitute for
- Experience in a fast-paced, highly analytical, entrepreneurial
environment. Ability to proactively manage multiple critical
deadlines and quickly and confidently adapt to changing school
needs, independently prioritizing and following through on
completion of tasks and responsibilities. Demonstrated ability to
be detail-oriented, organized, and resourceful.
- Team-player attitude and strong customer-service orientation.
Skill at communicating respectfully and empathetically with
students' families. Spanish language proficiency preferred in many
of our communities, but not required.
- Skilled at building strong and trusting working relationships
with people in both senior- and junior-level roles, both within and
beyond Rocketship. Ability to treat sensitive issues with respect
and empathy, and maintain strict confidentiality where
- Strong PC-based computer skills, including the ability to use
spreadsheets and the Google Suite, and ability to quickly become
proficient in new software programs.
- Passion for Rocketship's mission, and the belief that all
students can achieve high levels of academic success. Work Location
San Francisco Bay Area (San Jose, Redwood City, Antioch, and
Concord); Nashville, TN; Milwaukee WI; and Washington DC Physical
Demands The physical demands described here are representative of
those that must be met by an employee to successfully perform the
essential functions of this position. Reasonable accommodations may
be made to enable individuals with disabilities to perform the
functions. While performing the duties of this position, the
employee is regularly required to talk, hear, and communicate with
both adults and children. The employee frequently is required to
use hands or fingers, handle or feel objects, tools, or controls.
The employee is frequently required to stand; walk; sit; and reach
with hands and arms. The employee must occasionally lift and/or
move up to 50 pounds and occasionally climb ladders. Specific
vision abilities required by this position include close vision,
distance vision, and the ability to adjust focus. The noise level
in the work environment is moderate to high. Compensation
Commensurate with qualifications and experience, plus excellent
health and welfare benefits, 403b retirement plan, flexible
spending account (FSA), flexible work location/schedule, and
generous paid time off. How to apply To apply for this position,
please visit our website at: Rocketship Public Schools provides
equal employment opportunities (EEO) to all employees and
applicants for employment without regard to race, color, religion,
gender, sexual orientation, national origin, age, disability,
genetic information, marital status, amnesty, or status as a
covered veteran in accordance with applicable federal, state and
local laws. Rocketship Public Schools complies with applicable
state and local laws governing non-discrimination in employment in
every location in which the company has facilities. This policy
applies to all terms and conditions of employment, including, but
not limited to, hiring, placement, promotion, termination, layoff,
recall, transfer, leaves of absence, compensation, and training.
Rocketship Public Schools expressly prohibits any form of unlawful
employee harassment based on race, color, religion, gender, sexual
orientation, national origin, age, genetic information, disability,
or veteran status. Improper interference with the ability of
Rocketship Public Schools' employees to perform their expected job
duties is absolutely not tolerated. Click here for our Sexual
Harassment Policy and here for our Title IX Policy . For questions,
concerns, or complaints, please contact Equity/Discrimination Title
IX Compliance Officer, Email: . Address: 350 Twin Dolphin Drive,
Suite 109, Redwood City, CA 94065. Phone: ext. 115.
Keywords: Rocketship Public Schools, Antioch , Business Operations Manager, Accounting, Auditing , Antioch, California
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