Purpose of Job **Company Vehicle Provided**
**Looking for experienced Property Field adjusters in the
Fairfield, CA Territory**
Within defined guidelines and framework, provides PROPERTY
claims service face-to-face directly with members and third-party
customers in the field. Investigates, evaluates, negotiates and
settles moderately complex to complex property claims presented by
or against our members. Analyzes coverage and negotiates equitable
settlement in compliance with all state regulatory requirements.
Recognizes and empathizes with members’ life events as appropriate.
Job Requirements About USAA
USAA knows what it means to serve. We facilitate the financial
security of millions of U.S. military members and their families.
This singular mission requires a dedication to innovative thinking
at every level.
In each of the past five years, we've been a top-40 Fortune 100
Best Companies to Work For®, and we've ranked among Victory Media's
Top 10 Military Friendly® Employers 13 years straight. We embrace a
robust veteran workforce and encourage veterans and veteran
spouses to apply.
USAA Careers - Award Winning Workplace (17 seconds)
USAA Careers – World Class Benefits (31 seconds)
Identifies and manages existing and emerging risks that stem
from business activities and the job role.
Ensures risks associated with business activities are
effectively identified, measured, monitored, and controlled.
Follows written risk and compliance policies and procedures for
Adjusts moderately complex to complex structure claims involving
moderate to high severity, and Loss of Use claims involving
moderate to high dollar value. Also adjusts Section II liability
claims by identifying exposures and coordinating with liability
adjuster to handle the claim.
Makes independent decisions within authority guidelines
regarding determining policy status and coverage.
Coordinates with Property Direct Repair Program (PDRP) vendors,
general contractors, public adjusters and Personal Property Field
Adjusters to facilitate claims resolution.
Supports workload surges and/or Catastrophe (CAT) operations as
needed to include working significant overtime and deployment
travel during designated CATs.
Serves as a resource to team members and inside adjusters.
High School Diploma
General Equivalency Diploma
2 years of experience handling dwelling claims writing moderate
to large property estimates.
Acquisition and maintenance of insurance adjuster license within
90 days and designated number of attempts.
Intermediate residential property construction knowledge.
Intermediate knowledge and proficiency in Xactimate estimating
Strong negotiation, investigation, communication and conflict
Advanced knowledge of property insurance policies and
Ability to travel and/or work catastrophe duty when needed.
Physical Demand Requirements:
Ability to lift a minimum of 35 pounds to include lifting a
ladder in and out of the trunk of a car.
Ability to climb ladders and traverse roofs, this includes the
ability to work at heights while inspecting roofs and attics.
Ability to crouch and stoop to inspect confined attic spaces and
go beneath homes into crawl spaces.
Meet all USAA safe driving requirements including verification
of driving record through MVR & possession of valid driver’s
Prior property field adjuster experience handling DWG, APS and
Prior deployments in support of catastrophes.
Industry designations such as CPCU, AIC, SCLA
Currently reside within 30mi of Fairfield, CA
Currently hold an active Adjuster License
Xactimate Level 1 and/or Level 2 Certified
The above description reflects the details considered necessary
to describe the principal functions of the job and should not be
construed as a detailed description of all the work requirements
that may be performed in the job.
At USAA our employees enjoy one of the best benefits packages in
the business, including a flexible business casual or casual dress
environment, comprehensive medical, dental and vision plans, along
with wellness and wealth building programs. Additionally, our
career path planning and continuing education will assist you with
your professional goals.
Relocation assistance is not available for this position.