Technician

Company: Wheel Works
Location: Antioch
Posted on: September 12, 2023

Job Description:

JOB DESCRIPTION

Services and repairs automotive systems

RESPONSIBILITIES

Customer and Vehicle Service (85%)

• Personally road tests automobiles (both before and after service work is performed)
• Performs inspections on assigned vehicles following BSRO procedures (according to M.A.P. Guidelines) to reports findings to service management
• Adequately explains mechanical diagnoses and needed repairs to non-mechanical individuals which may include teammates and Bosses on an as-required basis
• Performs tasks for which they are qualified in one or more of the following areas: brakes, electrical, engine performance, engine repair, heating/air conditioning, suspension/steering, automatic transmissions/transaxles and manual drivetrains and axles
• Keeps store management aware of service area mechanical repair problems as they occur
• Performs other duties as assigned or as required for the orderly management of the store, such as: removing mounting and/or installing tires, shock absorbers, batteries and other automotive supplies and services; loading and unloading trucks requiring the movement of items weighting up to 100 lbs
• Drives Boss or company vehicles to drop off and pick-up Bosses or automotive parts
• Practices proficiency in the application of BSRO methods, standards and procedures
• Continuously learns new technical information and techniques in formal training sessions in order to stay or become proficient in automotive diagnosis and repair
• Maintains A.S.E. certification(s)
• BSRO certifications completed and current
• Follows all BSRO applicable BSRO Standard Operating Procedures (SOPs) and Policies
  
  Miscellaneous Functions (15%)
  
  • Maintains service center standards of cleanliness, orderliness and appearance of space and equipment in the service department
  • Reviews maintenance/operating efficiency of tools and store equipment, i.e. engine diagnostic equipment, alignment machines, brake lathes, etc. If needed, the store will contact the qualified repair vendor to perform the maintenance
  • Complies with company safety policy and federal/state OSHA safety requirements which include, but is not limited to, the wearing of approved eye protection, proper lifting techniques, proper wheel torqueing, proper footwear, etc.
  • Attends meetings as required by management
  • Helps to provide on-the-job training for new Maintenance Technicians, General Service Positions, Installers and apprentice VSTs
  • Other duties as assigned by Store Manager, Service Manager and/or Manager of Vehicle Services
    
    PHYSICAL DEMANDS
    
    Store Deliveries
    
    • Tire deliveries contain between 90 & 400 tires 1 time per week depending on the retail location
    • Storage racks are between (4in. & 106in.)
    • Stack tires on carts between (1in. & 72in.) to take to storage. Then place in storage racks
    • Roll tires to storage and place in storage racks
    • Roll tires to storage and place on a conveyor between (18in. & 43in.) then into racks
    • Roll tires to storage and place into stacks
    • Tires weigh between (11 lbs. & 66 lbs.)
    • Majority of tires weight between (18 lbs. & 27 lbs.)
    • Pushing or pulling tires into or out of tight racks requires (15 to 55 lbs.) of force
      
      Tire Service
      
      • Perform 0 to 3 flat repairs per day
      • Mount and balance 4 to 28 tires per day
      • Rotate wheels on 1 to 7 vehicles per day
      • Pull new tires for customers weighing between (11 lbs. & 72 lbs.)
      • Average car tire weighs (27 lbs.), Average truck/SUV tire weighs (35 lbs.), Average Off Road Truck tire weighs (44.5 lbs.)
      • Tire racks are between (4in. & 106in.) with ladders and step ladders available depending on the store
      • Wheels weigh between (5 & 42 lbs.) with an average of (20.6 lbs.)
      • Place wheels and tires on mounting machines between (28in. & 31in.)
      • Place wheels on balancer between (27in. & 29in.)
      • Tire mounting handles are between (19in. & 64in.)
      • Use foot controls to remove and mount tires
      • Tire repair stand are between (36in. & 39in.)
      • Pulling back the tire bar to hook onto the mounting machine requires (20 to 35 lbs.) of force
      • Pulling the valve stem with a tool requires (1 to 15 lbs.) of force
      • Wing nut for balancer weighs (4 lbs.)
      • Air impact wrench/torque gun weighs (6 to 8 lbs.)
      • Pushing down on torque bars requires (40 to 80 lbs.) of force. Body weight can be used to offset the force needed
      • Air hoses hang between (72in. & 80in.)
        
        Oil Changes
        
        • Oil changes can take between (35 min. & 1 hour)
        • Opening and closing hoods requires (3 to 6 lbs.) of force
        • Pulling oil hose to vehicles requires (4 to 13 lbs.) of force
        • Oil hoses hang between (66in. & 80in.)
        • Maneuvering oil carts requires (4 to 15 lbs.) of force
        • Pulling out floor jack arms from under the vehicle requires (3 to 20 lbs.) of force
        • Adjusting arm length requires (3 to 22 lbs.) of force
        • Maneuvering rack arms from the sides of the vehicles requires (3 to 22 lbs.) of force and are typically moved with feet
        • Oil filters are stored between (4in. & 61in.)
        • Individual quarts of oil weigh (1.5 to 2 lbs.)
        • Oil filters weigh less then (5 lbs.)
          
          Alignments
          
          • Perform between 2 & 10 alignments per day
          • Sliding vehicle plates requires up to (20 lbs.) of force
          • Alignment remote weighs (4.5 lbs.)
          • Sliding alignment jacks requires (10 to 55 lbs.) of force
          • Alignment computer keyboard is between (44in. & 47in.)
          • Alignment reflectors are between (22in. & 60in.)
          • Alignment reflectors weigh between (10 & 16 lbs.)
          • Alignment break arm weighs (1.5 lb.)
          • Step onto and off of alignment rack to access steering wheel, key and to set the parking in the vehicle
          • Use hand tools to make adjustments under the vehicle
          • All adjustments are performed overhead while vehicle is on the rack
            
            Fluid Service
            
            • Fluid services can take up to 1 hour
            • Perform 1 to 5 fluid services per day
            • Fill transmission machine with 7 to 11 quarts of fluid
            • Fill coolant with up to 2 gallons weighing (9 lbs.) each
            • Old jugs of coolant can weigh up to (30 to 35 lbs.)
            • Opening and closing hoods requires (3 to 6 lbs.) of force.
            • Use hand tools for fluid services
            • Pulling out floor jack arms from under the vehicle requires (3 to 20 lbs.) of force
            • Adjusting arm length requires (3 to 22 lbs.) of force
            • Maneuvering rack arms from the sides of the vehicles requires (3 to 22 lbs.) of force and are typically moved with feet
            • Supplies are between (4in. & 112in.) with a ladder available
            • Perform overhead work under the vehicle
            • Maneuvering oil carts requires (4 to 15 lbs.) of force
            • Maneuvering coolant cart requires (4 to 20 lbs.) of force
              
              Brake Service
              
              • Perform 0 to 2 brake fluid exchanges per day
              • Perform 0 to 2 brake pad changes per day
              • Perform 0 to 2 rotor services per day
              • Brake services can take between 1 & 2 hours per axle
              • Pulling out floor jack arms from under the vehicle requires (3 to 20 lbs.) of force
              • Adjusting arm length requires (3 to 22 lbs.) of force
              • Maneuvering rack arms from the sides of the vehicles requires (3 to 22 lbs.) of force and are typically moved with feet
              • Air impact wrench/torque gun weighs (6 to 8 lbs.)
              • Pushing down on torque bars requires (40 to 80 lbs.) of force. Body weight can be used to offset the force needed.
              • Supplies are between (4in. & 112in.) with a ladder available
              • Hanging lights are between (76in. & 80in.)
              • Place rotors on the lathe between (39in. & 44in.)
              • Lathe controls are between (34in. & 40in.)
              • Total weight of wheels and tires together weigh an average of (30 to 55 lbs.) and can go up to (114 lbs.)
              • Calipers weigh between (5 & 12 lbs.)
              • Box of new rotors weigh between (5 & 42 lbs.)
              • Brake pads weigh between (1 & 5 lbs.)
              • Brake fluid vacuum device weighs up to (11 lbs.)
                
                Miscellaneous
                
                • Opening doors requires (20 to 45 lbs.) of lifting force
                • Closing doors requires (20 to 80 lbs.) of pulling force without the use of body weight
                • Drive Boss vehicles
                • Batteries are on racks between (3in. & 48in.) weighing between (27 & 49 lbs.)
                • Supplies are between (5in. & 112in.) with ladders and step ladders available depending on the store
                • Supplies weigh between (1 & 42 lbs.)
                  
                  WORK ENVIRONMENT
                  
                  • Cold work environment in the winter with a cold cement floor
                  • Hot work environment in the summer
                  • Oil and other slippery substances on the floor at times
                  • Exposure to a variety of chemicals used in cleaning, lubrication, etc.
                  • Use hand, power and air tools to perform repairs
                    
                    QUALIFICATIONS
                    
                    
                    • Reading and writing
                    • Ability to learn basic mechanical tasks
                    • Must have a valid automobile driver's license at all times and be able to drive customer and company vehicles
                    • Must have a minimum 2 years of automotive repair experience, completion of Vocational-Technical School program in a related field or demonstrated skills via third party certificates/assessment.
                    • A.S.E certification in at least one of A1-A8 is preferred. Will accept equivalent external qualifications or training certifications. (New Hires with external similar qualification/certification will have up to 2 years of employment to comply.) Associated topics: community, housing assistant, housing property, luxury, manager i, office manager, operations manager, resident, senior care, superintendent

Keywords: Wheel Works, Antioch , Technician, Professions , Antioch, California